Spa/beauty facilities and services not included.Onsite entertainment and activities included.Activities and services offered by independent operators.In-room minibar (all beverages included)Īll onsite activities and use of facilities and equipment are included.All à la carte meals and snacks included.Gratuities are included and additional gratuities at guests' discretion are accepted. Onsite food and beverages are included in the room price (some restrictions may apply). Samba Vallarta is always glad to help and be at your service, please feel free to contact us, I´m sure we can do something to recover your confidence. We do appreciate your comments that will allow us to improve. The best?, our friendly and courteous staff the best on the area which is one of the reasons that people from differents countries come over and over, year after year. On food, following our customer`s comments and suggestions, we have been constantly improving the variety and quality, Im personally following up on the food issue that you mention, since we are really proud to provide an excellent quality of food. I would like to share with you that the hotel has been investing by upgrading the facility. We strive to continually improve our service and your input help us to provide the best possible experience. We deeply apologize for not been able to meet your standards. I would like to thank you for sharing such a detailed review about your stay at Samba Vallarta. Posted by WMSCHOTT, from Charlotte, NC on Jan 1, 2018 Much better choices on this beautiful beach. Overall, they were understaffed, no swim-up bar, poor food and crumbling resort. The drinks were not very good either, I usually love margaritas but they were flavorless :-( Really? You had to book reservations from the breakfast hostess, the one day we tried, we asked the hostess, she said she would be right back then disappeared. This is a family resort with 2 sit down restaurants 1 is adult only. We ended up having lunch and dinner at restaurants on the beach for cheap and it was awesome. The food: Very disappointing and we are not picky about food. Every other resort we have been to has pushed bottle water. The minibar was dismal, they would only stock 1 time a day with 2 waters, 2 beers and 2 soda's, if you wanted more water you had to pay. They never fully stocked the bathroom with towels, we had 2 adults and 2 children and only received 2/3 clean towels and 1 wash cloth. They left a bottle of wine in the room, with no bottle opener. They were damp, lacked decor, the bathrooms were falling apart, and most rooms had no balcony. Let's start with the positives: They had an amazing heated pool and the hotel was on a beautiful beach. We booked this vacation very last minute so there were few choice left. When you decide, have a good trip.We have stayed at 7 different all inclusive hotels over the last 10 years none of which were super high end. Otherwise, it gets confusing for people who are wanting to help you. What type of vacation are you and your wife trying to plan? Can you focus in on what you want - and then put the same question out on all forums, mentioning all your choices. Re your question on Tesoro in Cabo.I wouldn't stay there again myself. I've stayed at the Tesoro in Cabo - and next door to the Krystal Grand in Nuevo - but still can't figure out exactly what you are looking for and why you're picking those specific places.Ĭan you fill us in a bit more - as to what your vacation plans are and when you are planning to go? It would help us help you. We can tell you're doing research for your vacation, with all your options on various forums, but you haven't said when you plan to travel, or mentioned more of your specific vacation goals. You didn't ask on the Nuevo Vallarta Forum, where Samba and Krystal Grand are located. In the past few days, you've posted a similar/same question on the Mexico forum (re either Cancun or Puerto Vallarta), the Cabo forum and the Bucerias and Puerto Vallarta forums. Timmy - Just a suggestion, to get better results for what you're looking for:
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